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Novotel Hamburg Alster

4 Stars Hotel

Address: Lübecker Str. 3, Hamburg, Germany

Average guest rating: 8.6 with 238 reviews

Hotel description

The Novotel Hamburg Alster is situated within walking distance of the main railway station, the Außenalster (the outer Alster lake) and the city centre with its numerous shops. The underground station "Lübecker Straße" lies just 20 metres away, enabling quick and easy access to attractions such as the harbour with its "Speicherstadt" ("warehouse city"), the musical theatres, the exhibition grounds and the congress centre. Complimentary tea- and coffee making facilities are available in all of our guest rooms.

Hotel facilites and services

Main services

Gay Friendly, Luggage Storage, Heating, Soundproofed Rooms, Safety Deposit Box, Elevator, Rooms/Facilities for Disabled, Non-smoking Rooms, Newspapers, 24-hour Front Desk, Bar, Pets Allowed, Restaurant, Parking (fee required), Breakfast Buffet

Recreation

Turkish/Steam Bath, Fitness Centre, Sauna

Other services

Fax/Photocopying, Car Rental, Currency Exchange, Internet Services, Ironing Service, Breakfast in the Room, Dry Cleaning, Laundry, Business Centre, Meeting/Banquet Facilities, Room Service

Hotel information

Our wellness area with gym, sauna and steam bath is available to guests free of charge. In our conference area, we offer 7 meeting rooms which benefit from natural daylight.

Food & Beverage

The hotel offers a restaurant, a bar and a 24-hour snack service. Alster Lounge: Snack bar: 10:00 - 01:00 Restaurant Thyme : Breakfast: 06:30 - 14:30 International cuisine: 17:30 - 23:00

Buffet breakfast is not included and costs EUR 17.00 per person.

Booking Terms

No deposit will be charged.

VAT is included. Service charge is included. City/tourist tax is not applicable.

Pets are allowed. Charges may be applicable.

Wired internet is available in the hotel rooms and costs EUR 0.30 per minute.

Public parking is possible on site and costs EUR 9.00 per day.

Cancellation Policy

If cancelled or modified up to 18:00 on the date of arrival, no fee will be charged. If cancelled later or in case of no-show, 90 percent of the first night will be charged.

Child Policy

All children are welcome. All children under 16 years stay free of charge when using existing bedding. All children under 2 years stay free of charge for cots. All older children or adults are charged EUR 15.00 per night and person for extra beds. Maximum capacity of extra beds in a room is 2. Maximum capacity of babycots in a room is 1.

Accepted credit cards

American Express, Visa, Euro/Mastercard, Diners Club, JCB

The hotel reserves the right to pre-authorise credit cards prior to arrival.