5 Stars Hotel 
Address: Alter Wall 40, Hamburg, Germany
District: Neustadt
Average guest rating: 8.8 with 175 reviews![]()

This 5-star hotel lies in the very heart of the city. Its peaceful location by a canal running between the harbour and the town hall, together with its close proximity to the exhibition grounds and the river Alster, make it the ideal base from which to discover the city’s attractions, musicals or shops. Relax in our large wellness area (490 m² in size) with swimming pool, sauna, steam bath and gym. Hotel guests may use these facilities at no extra charge.
Breakfast Buffet, Luggage Storage, Design Hotel, Heating, Safety Deposit Box, Elevator, Continental Breakfast, Non-smoking Rooms, Terrace, Newspapers, 24-hour Front Desk, Bar, Pets Allowed, Restaurant, Parking (fee required)
Indoor Swimming Pool, Turkish/Steam Bath, Library, Massage, Spa & Wellness Centre, Solarium, Fitness Centre, Sauna
Wi-Fi / Wireless LAN, Ticket Service, Fax/Photocopying, Tour Desk, Packed Lunches, Shoe Shine, Currency Exchange, Internet Services, Ironing Service, Breakfast in the Room, Barber/Beauty Shop, Dry Cleaning, Laundry, Business Centre, Meeting/Banquet Facilities, Room Service
For meetings and seminars we offer 18 rooms, which can accommodate up to 400 delegates.
Sauna and steam-bath wil be closed from 3rd to 29th of febuary. Pool and Spa are available as usal. Massages: EUR 35 Beauty treatments: EUR 160
Bar “Seven Heads”: Day and night, we serve refined cocktails and drinks here. Enjoy the evening sun on our terrace beside the canal. Bistro “Am Alten Wall”: Here we offer a varied lunchtime menu (2 courses including water and coffee). Ticino: In the evenings, you can enjoy light Mediterranean dishes here.
Buffet breakfast is not included and costs EUR 26.00 per person.
No deposit will be charged.
VAT is included. Service charge is included. City/tourist tax is not applicable.
Pets are allowed. Charges may be applicable.
Wireless Internet Hotspot is available in public areas and charges are applicable.
Private parking is possible on site and costs EUR 24.00 per day.
If cancelled or modified up to 18:00 on the date of arrival, no fee will be charged. If cancelled or modified later or in case of no-show, 80 percent of the first night will be charged.
All children are welcome. All children under 6 years stay free of charge when using existing bedding. All children under 2 years stay free of charge for cots. There is no capacity for extra beds in the room. Maximum capacity of babycots in a room is 1.
American Express, Visa, Euro/Mastercard, Diners Club, JCB
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Book online or call our reservation hotline. Monday-Friday from 9.30 am to 5.30 pm (CET – Central European Time).
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