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Best Western Premier Alsterkrug-Hotel

4 Stars Hotel

Address: Alsterkrugchaussee 277, Hamburg, Germany

Average guest rating: 8.2 with 24 reviews

Hotel description

This superior 4-star hotel is situated in the north of Hamburg, close to the airport and the City Nord district. Our pageboy service allows you to enjoy your holiday right from the very start: your suitcases will be carried for you, your shoes will be cleaned, your car windscreen will be washed, and all sorts of further wishes can be fulfilled on request. In addition, complimentary tea and coffee can be brought to your room 24 hours a day. We also offer spa and beauty facilities and you can use the Elexia centre at no extra charge. The wide expanse of the Alster lake flows near our hotel, providing you with an excellent backdrop for jogging, cycling or canoeing. The city centre can be reached in just 20-25 minutes by bus and rail, with a bus stop located right outside the hotel.

Hotel facilites and services

Main services

Allergy-free Room Available, Gay Friendly, Luggage Storage, Design Hotel, Heating, Soundproofed Rooms, Valet Parking, Safety Deposit Box, Express Check-in/Check-out, Elevator, Non-smoking Rooms, Terrace, Garden, Newspapers, 24-hour Front Desk, Bar, Pets Allowed, Restaurant

Recreation

Bowling, Cycling, BBQ Facilities, Walking, Canoeing, Biking, Library, Massage, Spa & Wellness Centre, Solarium, Fishing, Golf Course (within 3km), Fitness Centre, Sauna

Other services

Wi-Fi / Wireless LAN, Ticket Service, Fax/Photocopying, Tour Desk, Car Rental, Packed Lunches, Shoe Shine, Bicycle Rent, Souvenirs/Gift Shop, Currency Exchange, Internet Services, Bridal Suite, Ironing Service, Breakfast in the Room, VIP Room Facilities, Barber/Beauty Shop, Dry Cleaning, Laundry, Babysitting/Child Services, Business Centre, Airport Shuttle, Meeting/Banquet Facilities, Room Service

Hotel information

The hotel is characterised by Mediterranean colours and cottage-style décor.

Food & Beverage

The breakfast buffet is available daily at an extra charge. Every Sunday we offer a late breakfast from 10:30 to 15:00. On request, this is also available on bank holidays. A well-balanced selection of meals including rustic and Mediterranean delicacies will see to your well-being. Enjoy our hospitality, whether you dine in our Alsterkrug restaurant, in our cosy Bierstube or in our Garden Lounge. A range of international dishes is also available from our cosy Kost-Bar.

Buffet breakfast is not included and costs EUR 16.00 per person.

Booking Terms

No deposit will be charged.

VAT is included. Service charge is included. City/tourist tax is not applicable.

Pets are allowed. Charges may be applicable.

Wireless Internet Hotspot is available in the entire hotel and costs EUR 5.00 per hour.

Public parking is possible on site and costs EUR 10.00 per day.

Cancellation Policy

If cancelled or modified up to 1 day before the date of arrival, no fee will be charged. If cancelled later or in case of no-show, 90 percent of the first night will be charged.

Child Policy

All children are welcome. All children under 12 years stay free of charge when using existing bedding. All children under 2 years stay free of charge for cots. All older children or adults are charged EUR 35.00 per night and person for extra beds. Maximum capacity of extra beds/babycots in a room is 1.

Accepted credit cards

American Express, Visa, Euro/Mastercard, Diners Club, JCB, Carte Blanche

The hotel reserves the right to pre-authorise credit cards prior to arrival.